Welcome to Vest Gentleman Shop. These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our refined garments. By accessing this website and placing an order, you accept these terms in full.
1. Introduction
Vest Gentleman Shop (“we”, “our”, or “us”) operates the website vestgentlemanshop.com, offering premium menswear including dress pants, suits, shirts, and formalwear. Our products are designed for the discerning gentleman who values quality craftsmanship and timeless style.
2. User Obligations and Responsibilities
By using our website, you agree to:
- Provide accurate, current, and complete information when creating an account or placing an order
- Maintain the confidentiality of your account credentials
- Use the website only for lawful purposes and in accordance with these terms
- Not reproduce, duplicate, copy, or resell any part of our site without express written permission
- Be responsible for all activities that occur under your account
3. Product and Service Description
We take pride in offering:
- Premium Materials: High-quality cotton, linen, and luxury fabrics
- Tailored Elegance: Sophisticated designs including dress pants, suits, tuxedos, and shirts
- Craftsmanship: Attention to detail in every stitch
While we make every effort to display colors and details accurately, slight variations may occur due to monitor settings and photography limitations.
4. Order and Payment Terms
4.1 Order Process
All orders are subject to availability and acceptance. We reserve the right to refuse any order for any reason.
4.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
Payment is processed at the time of order placement.
4.3 Pricing
All prices are in US Dollars. We reserve the right to adjust prices at any time, though this will not affect orders already placed.
5. Shipping Policy
5.1 Processing Time
Orders are processed within 1-2 business days (excluding weekends and holidays).
5.2 Shipping Options
- Standard Shipping: $12.95 via DHL or FedEx – 10-15 business days after dispatch
- Free Shipping: Available on orders over $50 via EMS – 15-25 business days after dispatch
5.3 International Orders
International clients should note:
- Delivery times may vary due to customs processing
- Additional duties and taxes may apply and are the customer’s responsibility
- We currently do not ship to Asia or remote regions
6. Returns and Exchanges
6.1 Eligibility
To qualify for return or exchange, items must:
- Be in original, unworn condition with all tags attached
- Show no signs of alteration or customization
- Include original packaging and documentation
- Be returned within 15 days of delivery
6.2 Non-Returnable Items
To preserve quality and hygiene standards, we cannot accept returns on:
- Tuxedos
- Linen Suits from our Luxury Brands collection (unless defective)
- All bespoke or made-to-measure items (final sale)
6.3 Return Process
Please follow these steps for returns:
- Email our Customer Service at [email protected] with your order number and return request details within 15 days of delivery
- Wait for our response with a Return Merchandise Authorization (RMA) number and instructions (within 2 business days)
- Securely pack the items using the original packaging, including a copy of your invoice
- Mark the RMA number clearly on the outside of the package
- Ship to: Vest Gentleman Shop, 3482 Counts Lane, LOUISVILLE, US 80027
We recommend using a trackable shipping service as you are responsible for the package until it reaches us.
6.4 Refunds
Upon receipt and inspection of your return (typically within 5 business days):
- Refunds will be issued to your original payment method
- Processing times: 3-5 business days for credit cards, 5-7 days for PayPal
- Original shipping fees are non-refundable
- Return shipping costs are the customer’s responsibility unless the return is due to our error
7. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Vest Gentleman Shop and protected by intellectual property laws. No content may be reproduced without our express written permission.
8. Liability Limitations
Vest Gentleman Shop shall not be liable for:
- Any indirect, incidental, or consequential damages arising from the use of our products or website
- Delays in delivery due to circumstances beyond our reasonable control (e.g., natural disasters, customs delays)
- Minor variations in product color or texture due to monitor settings or natural material characteristics
9. Privacy
Your privacy is important to us. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your personal information.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Commonwealth of Kentucky, USA.
11. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Continued use of the site after changes constitutes acceptance of the modified terms.
12. Contact Information
For questions regarding these Terms and Conditions, please contact us at:
Vest Gentleman Shop3482 Counts Lane
LOUISVILLE, US 80027
Email: [email protected]
